Coronavirus (Covid-19) – Updates and Information
Pursuant to the most recent government announcement we now have re-opening dates to aim towards.
The club will open in three stages subject to the government achieving the roadmap target dates as follows:
Outdoor Sports and facilities will be re-opening on 29 March. We are building an outdoor Fitness area and this will be available soon. Please see the table below under ‘skiing’ and ‘birthday parties’ in the FAQs which shows the rules for activities on the slope pursuant to the road map
The Gym will re-open on 12 April. The Terrace Bar will be open for outside drinks and food. England Squash have just updated their advice and this is set out in more detail below.
All remaining indoor classes and indoor sports will be re-opened on 17 May.
Our online classes will continue and changes to timetables will appear as soon as possible along with further updates so please look out for emails and socials pages.
Our re-opening is in line with the latest UK Government guidance (Spring 2021) and we will continue to review and follow and local authorities and central Government advice. We ask that all our guests do the same to help protect themselves and each other.
We ask guests to respect the Government guidance at the Resort and continue to adhere to the rule of six/two family rule. Please continue to support the NHS Test & Trace by using the QR codes around our venue throughout your visit.
To allow for social distancing and additional cleaning in our Covid-secure venue, we have reduced the number of guests that have access each day and all guests must pre-book prior to arrival.
While at our venue we ask all guests to respect each other, our employees and our guidelines on maintaining good hygiene, keeping a safe distance between others and wearing masks where appropriate or where asked to wear one (subject to exemptions etc).
If you or anyone from your household displays any symptoms of Covid-19, please postpone your visit. If you need to rearrange your visit due to local travel restrictions, or Covid-related illness, details of who to contact can be found in our FAQs below.
Thank you for playing your part and see you soon!
Below is a mass of information about what is happening, our current timetables, information about how to book online, stay safe and much more.
Coronavirus (Covid-19) FAQS
The gym is now open 🙂 0700 to 2100 Mon to Fri. Sat and Sun 0830 to 1700.
We are now in lockdown so there is currently no skiing available. The slopes will be reopening on 29 March. Please see below which shows the rules for activities on the slope pursuant to the road map 🙂
Birthday parties recommence from 12 April 2021 pursuant to government advice as set out below. Outside catering only and picnic areas with all the government restrictions.
Please look at the table below to see what is permitted under government restrictions. Please note that the rule of six means only six parents will be permitted per party. Your party organiser is responsible for determining which six parents are allowed in. We will have a check-in system at the entrance and once six parents have been signed in we will not be allowed to permit additional parents onto the premises (save for emergencies). As outlined in the party information packs you are encouraged to drop and go where possible.
Please appreciate that we can only have a limited number of people on site at one time and whilst at our venue we ask all guests to respect each other, our employees and our guidelines on maintaining good hygiene, keeping a safe distance between others and wearing masks where appropriate or where asked to wear one (subject to exemptions etc).
Thank you for playing your part and see you soon!
Health and safety remains our top priority. As you would expect, your visit is going to be a little different to before but everything we are introducing is with your safety, and our staff’s safety in mind.
With that in mind, we have reviewed how we operate every single part of Sandown Sports to make sure that you have a brilliant, safe visit. Some things will be new, but you’ll probably already be used to a lot of the new measures such as social distancing and being encouraged to use cards rather than cash, as these have become the new normal when visiting supermarkets and other outlets.
More details on our plans can be found in our FAQs and supporting information and please remember, this is just the first stage of updating you. We’ll be sharing more information and plans may change slightly as we continue to follow Government guidance.
We can’t wait to see you soon!
The Gym will be reopening on 12 April pursuant to government guidelines. We are still awaiting advice from our governing bodies as to specifics and will update these pages and social media as soon as we know.
England Squash have announced that we can now play full squash. Courts are back to 40 min slots and club nights, club tournaments etc will be recommencing very soon 🙂
At the moment, government advice states indoor classes will resume on 17 May 2021. More information will follow.
Table Tennis England has updated their advice as follows, but it looks like some form of normal play will not be allowed until 17 May. More information on their website.
No earlier than 12th April
- Table tennis indoors to re-start for children under the age of 18 and Disabled People in bubbles of up to 15 (more information about the stage of the Ready to Return roadmap that we return to and the type of activity that is permitted, i.e. training/competition, will be released once Sport England and the DCMS have published their updated Q&A document). It has been confirmed that the exemption for under-18s includes young people who were under 18 on 31st August 2020.
- Play for adults indoors not yet permitted, unless with someone from your own household.
- Local leagues, local competitions and 1* events for U18s and Disabled People are able to re-start, if abiding by the guidelines set out in the Ready to Return Official Guidance document for adult activity and advising players of the recommendations of returning to competitive play.
The Terrace Bar is currently closed, but hoping to open on 12 April for outside catering only pursuant to government guidelines.
For more information on opening times and to reserve a table please visit the website.
Ventilation is an important part of mitigating against the transmission of COVID-19. Ventilation into the building has been optimised to ensure a fresh air supply is provided to all areas of the facility and increased wherever possible. The following is what we have and have enhanced:
- We have installed new powerful extractor fans in the upstairs gym. These will be left on 24/7 pursuant to government advice.
- Both changing rooms also have brand new extractor fans. These will be left on 24/7 pursuant to government advice.
- Doors and windows will be left open where possible to allow for maximum air flow
We are open in line with the latest Government guidance. We look forward to welcoming you back and the health and safety of our guests and staff is always our number one priority.
We have limited capacity and with pre-booked tickets only, in addition to a range of new hygiene and safety measures which guests will see throughout the grounds and club. This ocntinues to be reviewed and tweaked accordingly.
We will provide an extensive range of safety measures, designed to ensure a happy, safe and healthy experience for all guests and staff as follows:
Before you Arrive
Please make sure you have made your booking online. Only Pre-booked tickets will be accepted.
Before leaving home, please check our website and social media pages for the latest information. Please have a look at the route map to see how the one systems will work.
If you do have to pay for anything, please be ready to make on-site payments using a ‘contactless’ bank card, rather than cash.
Guests may be required to wear a face mask in order to partake in some activities, such as ringos. Face masks will not be cumpulosry within the gym and fitness studio, but we would encourage their use.
We politely request that you refrain from visiting should you start displaying any of the symptoms associated with COVID-19.
When you Arrive
We have put in place measures to reduce capacity, such as timed slots for the gym to allow for social distancing and the best possible guest experience.
You will notice new information signage informing them of key safety messages and instructions. If parking your car, please observe the advice to park one space over. With reduced capacity the car park will not be full and there is no need to park next to someone else.
We have introduced clear markers and new signs to allow for social distancing. This is in all areas including toilets to help guests keep a safe distance from one another. Our staff will monitor to ensure that social distancing is being maintained.
The Terrace Bar will be rearranging their eating and drinking areas to allow for social distancing. Tables and chairs will be reconfigured to ensure enough distance between seated parties. In areas where different parties are usually seated together, seats will be removed or blocked to ensure there is a suitable gap between guests.
We have developed new plans for all our activites to allows for social distancing. This includes leaving empty gym machines between guests working out and leaving empty bikes in the spin studio along with reduced capacity.
We have installed new hygiene screens at all receiption areas.
We have modified some of our standard operating protocols to reduce the proximity of our employees to guests. For example, personal training will be adpated to avoid close contact in routines.
Hygiene and Cleaning
We have introduced Enhanced Cleaning measures, throughout the day, which seek to disinfect high-frequency touch points, such as tables and chairs, service counters, toilet flush handles and buttons, gym equipment door handles etc. Doors will be left open where possible.
We have installed a large number of hygiene stations and hand sanitiser dispensers around the building for you to use.
We have introduced new Personal Protective Equipment (PPE) requirements for a range of activities that employees routinely perform. These include face masks, disposable gloves, eye protection and hand sanitiser. The use of such equipment and clothing by our employees is both to protect them and our guests.
As with our employees, we politely request that all our guests uphold the highest possible hygiene standards – whether it be when sneezing or coughing, through regular hand washing or the frequent application of hand sanitiser.
Our employees have all completed COVID-19 specific training programmes instructing them how to stay safe as well as how to keep our guests safe.
Yes…. we will continue to live stream many of your favourite classes for you to do from home!
Please check out the timetable page.
It will be back for summer 2021. Please see the Adventure Camp pages to book and for more information and FAQs. We will be releasing dates soon 🙂
Please fill out the form below to manage your booking.
If you have already received a voucher or rescheduled your booking please do not fill out the form and just ignore this page.
All vouchers are valid for 12 months from date of re-opening.
SUPPORT AND INFORMATION
Please check the following websites for the latest official updates and guidance: